Shipping policy

Shipping Policy

  • At Profashaina, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing your order.
  • Order Processing
    Once your order is placed, our team will contact you within 24 hours to confirm your order details.
    Orders are usually processed within 2–3 Working days.
    Processing times may be slightly longer during sales, holidays, or peak shopping seasons.
    Shipping & Delivery
  • We work with trusted courier partners to ensure your order reaches you safely and on time.
  • Delivery Time (Pakistan)
    Processing Time: 2–3 Working Days 
    Shipping Time: 3–5 Working Days
    Estimated Total Delivery Time: 5–8 Working Days
  • Delivery times may vary depending on your city or unforeseen courier delays.
  • Shipping Charges
  • Shipping charges are calculated at checkout based on your delivery location and order size.
  • Shipping fees are non-refundable once the order has been dispatched.
    Any promotional free shipping offers will be clearly mentioned on the website.
    Advance Payment Policy
  • To ensure secure transactions:
  • Orders with a total value of PKR 10,000 or above require 100% advance payment before shipment.
    Orders below PKR 10,000 may be eligible for Cash on Delivery (COD) where available.
    International Shipping
  • International shipping charges vary depending on the destination country.
  • Please note:
  • Customers are responsible for any customs duties, import taxes, or local government charges applicable in their country.
    These charges are not included in the shipping fee and must be paid by the customer.
    Order Tracking
  • Once your order has been shipped, you will receive:
  • A tracking number via Email or WhatsApp
    Courier details to track your shipment in real time
    Failed Delivery Attempts
  • If delivery cannot be completed due to:
  • Incorrect shipping address
    Unavailable recipient
    Refused delivery
  • Please contact our support team within 24 hours.
  • Additional delivery charges may apply for re-dispatching your order.
  • Order Changes & Cancellation
  • If you wish to change or cancel your order, please contact us before it has been shipped.
  • Once the shipment has been dispatched, changes or cancellations may not be possible.
  • Need Help?
  • If you have any questions regarding your order or shipping, please contact us:
  • Email: customercare.wearlogin@gmail.com
    Phone / WhatsApp: +92 346 3079955